Terms and Conditions of Sale

株式会社 EURONET is the company that manages and updates the contents of the website www.superink.jp.

1. Acceptance of these Terms and Conditions of Sale

1.1 The contract between 株式会社 EURONET and the Client shall be concluded with the acceptance, even partial, by 株式会社 EURONET.
This acceptance is automatic, unless otherwise communicated to the client. By placing an order in the manner provided, the Customer declares to have read all the information provided to him during the purchase process and accept the terms and conditions of sale, payment, return a product and everything else described in this site web.

1.2 The Customer is not entitled to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and/or property, caused by lack of acceptance, even partial, of an order or failure, or total in part of the goods.

1.3 株式会社 EURONET reserves the right not to process orders received from customers that do not comply with these terms and conditions of sale. These Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders with regard to the products featured on the site www.superink.jp between users of the website and the company itself facing 株式会社 EURONET to persons who have reached the age of majority (20 years).


2. How to Buy

2.1 The Customer may only purchase products in the electronic catalog at the time of placing your order and on-line at the address (URL) https://www.superink.jp, as described in the relevant data sheets. It is understood that the pictures accompanying the description of a product may not be fully representative of its features but differ in color, size, and accessories in the picture, and more. All support information acquisition (instruction manuals, articles on blogs, etc.etc.) Are to be understood as mere material for general information, not to the real characteristics of a single product. All prices quoted are in Yen and include TAX unless otherwise noted and are subject to change without notice.

2.2 Correct receipt of order is confirmed by 株式会社 EURONET by sending an automatic e-mail, sent to the email address supplied by the customer upon registration to the website. This confirmation message will contain an order number, billing and shipping information (entered by the customer himself), the chosen method of payment, a summary of the items ordered with the unit prices and total, the cost of postage, the total of fees to be paid and the grand total of the order. Is task of the customer to verify the correctness of all the data (billing and shipping addresses, payment terms, items ordered) and communicate any errors or corrections to be made.

2.3 株式会社 EURONET could not take charge and process your order if there are sufficient guarantees of solvency of the payment, if the order is incomplete or incorrect, or if the products are no longer available. In the case of non-acceptance, 株式会社 EURONET will promptly notify the customer.

2.4 Cancellation of an order: You can cancel an order only if it is not already been processed (that has not already been delivered to the carrier for shipment). The order can be canceled by sending an e-mail to orders@superink.jp, clearly indicating the order number that you want to cancel, the date of execution of the same and the data reported on the e-mail confirmation order. Alternatively, you can cancel an order by calling our Customer Care to the number 03-6887-2048 or by sending a fax to the number 03-6887-2048, always specifying the data above.

2.5 Changing an order: You can change an order only if it is not already been processed (that has not already been delivered to the carrier for shipment). The order can be changed by sending an e-mail to orders@superink.jp, clearly indicating the order number you wish to change the date of execution of the same, the personal data provided on your confirmation e-mail order and the changes you want to make. Alternatively, you can change an order by calling our Customer Care to the number 03-6887-2048 or by sending a fax to the number 03-6887-2048, always specifying the data above.

2.6 株式会社 EURONET can not be held in any way responsible for any damage arising from failure to cancel or change the order communicated to the outside of the times and of the ways described above. In case the package is shipped rejected due to failure to modification or cancellation of the order, 株式会社 EURONET reserves the right to request compensation for shipping costs incurred.

2.7 By submitting your order you are aware of 株式会社 EURONET accept without reservation all the provisions contained in the terms and conditions of sale of this agreement and that you agree to comply with them. If you do not agree with some of the provisions contained in these terms and conditions of sale, we ask the courtesy to not send the order for the purchase of products on www.superink.jp.


3. Payment methods

3.1 Cash (CASH on DELIVERY)
Is possible to pay by cash at the delivery of the order which will take place at the address specified on the order.
Checks, coupons or any other kind of payment are not valid. Please pay as indicated on the order.
For the service of cash on delivery (COD) please note there are no additional costs besides the shipping cost.

3.2 PayPal is the secure payment system, free and easy to use and the privacy is included. 
In case of purchase through the PayPal payment method at the end of the order the customer is directed to the PayPal login page. 
No information of your card and/or personal account will pass through our site. The communication will be in encrypted form directly between your browser and the secure site of PayPal. Once the transaction PayPal will send us the results (positive or negative) and, remember, that these are the only data available to us.

3.3 Bank Transfer
Is possible to pay by bank transfer (in this case the goods will be shipped only after receiving a bank transfer to our Bank) by sending the same to the coordinates below:
Bank (銀行名): 三菱東京UFJ銀行 (Mitsubishi Tokyo UFJ Bank)
Branch (支店): 東長崎支店 (Higashi Nagasaki)
Account type (口座種類): 普通 (Futsuu)
Account Number (口座番号): 0113910
Payable to (Katakana): カ)カブシキガイシャ ユーロネット
Payable to (Kanji): 株式会社 EURONET
Payable to (Romanji): Kabushikigaisha Euronet
Causal (or note): Order ID xxxxxxxx - www.superink.jp
Total Amount: xx.xxx


4. Warranty

4.1 All products are covered by a warranty of 1 year from the date of receipt of the goods. The products should be stored in a cool and dry place away from sunlight (no moisture, no excessive heat).

4.2 Replacing defective products: for the replacement of the product proved to be defective in normal use, after logging in your Restricted Area, request the return by first selecting the desired order and, subsequently, the items and quantities you want to return (usually within 3 working days from the return of faulty goods you have the replacement product at no additional charge).
We will not accept parcels or other not agreed with the ns. Customer Service and without the RMA number marked on the package.
Is also possible request information and technical assistance by sending an e-mail to rma@superink.jp, fax (03-6887-2048) or by calling our Customer Care (03-6887-2048).

4.3 Claims for damage or tampering during transport: any claims for damage or tampering sustained during transport must be reported to the carrier upon receipt and reported (via e-mail or fax) to 株式会社 EURONET within 7 days of delivery of the package.


5. Right of Withdrawal

5.1 Is permitted the right of withdrawal within 14 days of receipt of the goods.
The customer intending to exercise the right of withdrawal must send an email to info@superink.jp or a fax (03-6887-2048) within 14 days of receipt of the order, containing:

- The manifestation of the will to avail itself of the right of withdrawal
- The indication of the product(s) for which it intends to exercise the right of withdrawal
- The order code for the products it intends to withdraw
- The details of your current bank account for the repayment of your due

In order to get the refund, within 14 days of receipt of the goods, the customer must also send the product(s) (and any gifts included in the order of purchase, including partial goods recesses) to the sender with his/her expense with a copy of the purchase order (it is advisable to always use a shipping method that guarantees the traceability of the delivery as in the event of the loss of the parcel the 株式会社 EURONET can not be held responsible for anything).

Refunds will be paid within 14 days of receipt of the notice in which the consumer expresses the will to exercise the right of withdrawal.

株式会社 EURONET will provide you with a bank transfer on your current account, which is sent by the customer to the withdrawal letter.
The aforementioned refund refers exclusively to the price of the product(s), and in any case, the additional costs of shipment and home delivery will not be refunded and will therefore be borne by the consumer.

Please note: for the acceptance of the withdrawal is essential that the package/s of the product/s must be returned perfectly intact and sealed.


6. Privacy

6.1 In compliance with current privacy laws, we provide some information about the use by 株式会社 EURONET (the owner of the superInk brand and website www.superink.jp) of your personal information if you intend to include them in this section spontaneously.

Your data will be processed solely for promotional purposes, marketing activities, business information and promotional activities, including newsletters and promotional material, as well as for the definition of a commercial purpose of the use thereof for the aforementioned activities. Without their treatment, which allows you through the data entry, the only consequence will be that these goals can not be realized. 

The treatment will be achieved by means of information and communication tools. 
Such data will not be disclosed or accessed by third parties, except as provided by law 
Please do not proceed with the placement in the directory of your sensitive data, ie data suitable for determining racial and ethnic origin, religious, philosophical or other beliefs, political opinions , membership of parties, unions, associations or organizations of a religious, philosophical, political or trade union, and suitable for determining the state of health and sex life.

6.2 Personal data: personal data means any information relating to natural or legal person, entity or association (hereinafter referred to as "he") allowing the unambiguous identification, whether direct or indirect, of the.

For the processing of personal data is means to them: 
- Collection, recording, organization and storage; 
- Development, selection, extraction and comparison; 
- Amendment, blocking, erasure and destruction.

The user registered to our services may always add, modify or delete his/her personal data from his/her Account Area.


6.3 The rights: interested parties may obtain, from the confirmation of the existence or otherwise of their personal data and that such data be made available to him in an intelligible form. The party can also request to know the origin of the data and the logic and purposes upon which the treatment is based; to obtain the cancellation, transformation into anonymous form or blocking of the data processed in violation of the law, as well as updating, rectification or, where interested therein, integration of data; to oppose, for legitimate reasons, the treatment itself.


For the deletion of personal data held by 株式会社 EURONET or for any other request, please send an email to customer@superink.jp, containing the express request for deletion of data or other specific request.


7. Information on "Cookies"

7.1 To make our site more easily and intuitively we make use of cookies. Cookies are small pieces of data that allow us to compare visitors new and past and understand how users navigate through our site. We use information collected through cookies to make the browsing experience more enjoyable and more efficient in the future.

Cookies do not store any personal information about a user and any identifiable data will not be stored. If you want to disable the use of cookies is necessary to customize the settings on your computer by setting the deletion of all cookies or activating a warning message when cookies are being stored. To proceed without modifying the application of the cookie simply continue navigation.

Visit AboutCookies.org for more information about cookies and how they affect your browsing experience.
Visit also the page of the Privacy for more information about the information and consent to the use of cookies.

7.2 The types of cookies we use:

Cookies needed
These cookies are essential in order to allow you to move around the site and make full use of its features, such as access the various protected areas of the site. Without these cookies certain necessary services, such as filling out a form for a competition, can not be enjoyed.

Cookies functionality
These cookies allow the site to remember the choices made by the user (such as name, language or region of origin) and provide advanced features customized. These cookies can also be used to remember changes to the text size, font and other parts of web pages that you can customize. They can also be used to provide services you have asked for such as watching a video or commenting on a blog. The information gathered from these types of cookies can be made anonymous and can not track your browsing activity on other websites.

By using our website, you agree that these cookies can be installed on your device.

Cookie profiling
Cookies allow profiling to collect information about your browsing preferences of the customer, in order to allow the supply of content in line with the interests of the customer.

By using our website, you agree that these cookies can be installed on your device.

How to disable cookies
The majority of Internet browsers are initially set to accept cookies automatically. You can change these settings to block cookies or to warn you that cookies are sent to the user device itself. There are several ways to manage cookies. You can refer to the instruction manual or the help screen of your browser to find out how to adjust or change the settings of your browser.

Chrome: https://support.google.com/accounts/answer/61416?hl=en

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer: http://windows.microsoft.com/en-US/windows7/block-enable-or-allow-cookies

Opera: http://help.opera.com/Windows/10.00/en/cookies.html

Safari: http://www.apple.com/legal/privacy/en-ww/cookies/

In case of different devices (eg, computer, smartphone, tablet, etc.), You must ensure that each browser on each device is adjusted to reflect your preferences for cookies.

7.4 Remarketing

The site also uses Google Adwords remarketing tool. This tool allows us to publish the content network of Google personalized ads based on user visits to our site.

Why some pages include a code called "Remarketing code". This code allows you to read and configure the browser cookies to determine what type of ad will see, depending on the data you visit the site, such as for example the circuit chosen navigation, pages actually visited or the actions of all 'interior of the same.

Remarketing lists thus created are stored in a database server of Google in which you keep all cookie IDs associated with each list or interest category. The information obtained allow to identify only the browser, given that with this information Google is not able to identify the user.

You can configure your browser to choose not to accept cookies or not to be informed of the installation of the same. However, disabling cookies may impair the use of all the site's features. You can disable the use of cookies by Google.

7.5 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymous) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use all features of this website. By using this website, you consent to the processing of data about you by Google in the manner and purposes set out above.

You can prevent Google detect a cookie that is generated as a result of and related to your use of this website (including your IP address) and the processing of such data by downloading and installing this plugin for the browser: http://tools.google.com/dlpage/gaoptout?hl=en


8. Copyright

8.1 The content published on the websites owned by 株式会社 EURONET can not be replicated, even partially, on other Web sites, mailing lists, newsletters, magazines and/or computer media without the prior written permission of 株式会社 EURONET, irrespective of the purpose of financial gain. The authorization must be requested in writing via e-mail and may only be considered with a specific consent of the directors of 株式会社 EURONET, always writing. The silence does not give rise to any authorization.

The graphic elements are present in www.superink.jp be considered the exclusive property of 株式会社 EURONET.

The trademarks mentioned in www.superink.jp are of their respective owners.
These are mentioned in www.superink.jp only for educational purposes and on them www.superink.jp has no right.

superInk and Spidy are registered trademarks of Euronet srl.

株式会社 EURONET is the company that manages and updates the contents of the website www.superink.jp.

株式会社 EURONET has its registered office in Tokyo, Toshima-ku, Nagasaki 4-33-1, 171-0051 (Japan) 
Alessio Belladonna is legally 株式会社 EURONET as a Director.


9. Applicable law and protection of the rights

9.1 These general terms and conditions of sale are governed by the applicable laws on distance contracts and electronic commerce.

9.2 Corrections and updates: The terms and conditions of sale may be revised to conform to new laws and regulations or for other reasons. The new terms and conditions of sale will be effective from the date of publication on the website www.superink.jp.